Xada FAQ
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Frequently asked questions
Xada is a powerful Product Information Management (PIM) solution designed to help businesses streamline the way they manage, update, and sync product data across various platforms. By integrating with systems like BigCommerce, Promodata, and Unleashed, Xada ensures that your product data is consistently up-to-date and accurate across your sales channels.
Xada is ideal for businesses managing large product catalogues and needing to optimise the flow of product data across multiple platforms. Industries that benefit include Promotional Products, Apparel & Fashion, Automotive & Industrial Equipment and Homewares & Furnishing
Xada acts as the central hub for your product data, syncing and curating information from your suppliers, sales platforms, and internal systems. It automates product updates, price changes, and stock level adjustments, ensuring that your customers always have access to the latest product information.
The timeline for implementing Xada depends on the complexity of your current systems and the amount of product data you need to manage. However, most businesses can begin using Xada within a matter of weeks with the assistance of our dedicated implementation team.
Xada excels at managing bulk product data. Whether you’re handling thousands of SKUs or products with complex variations, Xada’s robust tools allow for easy importing, syncing, and updating of product information across platforms.
Xada integrates with key platforms such as BigCommerce, Shopify, WordPress, Unleashed, and any system that supports API, CSV, or JSON data imports and exports. Xada is flexible and can connect to most major eCommerce, ERP, and accounting platforms to create a seamless flow of product data.
Yes, Xada allows you to sync customisation options like decoration methods, sizes, colours, and more. Whether you’re managing promotional products or custom apparel, Xada ensures that all customisation options and related pricing are kept up-to-date.
Xada supports various bulk pricing models, including tiered pricing, discounts, and custom pricing based on quantity or order size. Bulk pricing information is synced in real time across your eCommerce platforms, ensuring that customers always see accurate pricing when they make a purchase.
Well, the most important thing to know is what you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don’t want to spend many months developing it with us without being sure what you need.
Xada allows you to import product data via CSV or JSON files, as well as through API integrations. You can bulk upload product information, including descriptions, pricing, stock levels, and customisation options, and automate updates from supplier feeds.
Yes. Xada allows you to automate the syncing of product updates from suppliers or other platforms, ensuring that your product listings are always up-to-date without manual intervention. You can schedule updates or use the API for real-time syncing.
Well, the most important thing to know is what you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don’t want to spend many months developing it with us without being sure what you need.
Xada’s API is designed with industry-standard security protocols, ensuring that all data transfers are secure and encrypted. Our platform complies with best practices for API security, including SSL encryption and token-based authentication.
Xada offers full technical support during and after implementation. Whether you need help with integrations, customisations, or troubleshooting, our support team is available to assist you. We also offer training to ensure your team is fully equipped to use Xada efficiently.
Yes, Xada operates on a subscription-based model, with pricing tailored to your business size and data management needs. For more detailed pricing information, please contact us to discuss the best plan for your business.
Integration costs will depend on the complexity of your systems and the amount of customisation required. Our team will work with you to provide a tailored solution that fits within your budget. We offer flexible pricing options to ensure that businesses of all sizes can benefit from Xada’s capabilities.
Have more questions? We’re here to help! Contact us today to learn more about how Xada can transform your product data management.
